WestCoast Carpet Cleaning
Email: info@westcoastcarpetcleaning.com.au
Phone: 0481 111 372
Service Area: Perth, Western Australia
Last Updated: 24 March 2026
These Terms & Conditions (“Terms”) apply to the use of our website and to all enquiries, quotations, bookings, and services provided by WestCoast Carpet Cleaning (“we”, “us”, “our”).
By using our website, requesting a quote, or booking a service, you agree to these Terms.
WestCoast Carpet Cleaning is a Perth-based mobile cleaning service. We operate at customer locations and do not have a public office or walk-in premises.
We provide services including carpet cleaning, mattress cleaning, upholstery cleaning, and tile & grout cleaning.
For enquiries or support, contact us:
Information on this website is provided for general guidance only. We may update or change content at any time without notice.
Images on our website are for illustration purposes only.
When you contact us or submit a form, you agree that we may respond via phone, email, or message.
We aim to respond promptly, but delays may occur depending on workload or availability.
Unless stated otherwise, quotes are valid for 30 days
A booking is confirmed once both parties agree on the service details.
By confirming a booking, you agree that:
Customers must ensure:
We may reschedule if conditions are unsafe or access is not available.
We provide professional cleaning using appropriate methods. However:
Customers are responsible for:
We may provide guidance before the appointment.
A) Service Bookings
You may cancel or reschedule by contacting us as early as possible.
Late cancellations or last-minute changes may affect availability.
Payment terms will be communicated before the service.
We may require:
Changes to booked services may not always be possible.
If changes are accepted:
If you experience any issue, please contact us as soon as possible.
We recommend reporting within 72 hours of service completion.
Provide:
This helps us resolve matters quickly and fairly.
Cleaning results depend on multiple factors including:
We do not guarantee complete removal of all stains or marks.
We are not responsible for:
Nothing in these Terms limits your rights under Australian Consumer Law.
We are not responsible for delays caused by factors outside our control, including:
We respect your privacy.
Your information is used only to:
We may use security tools (e.g. spam protection) to protect our website.
We may take photos of completed work for:
We avoid including personal or identifiable details.
You can request not to use images publicly.
We operate in line with Australian Consumer Law.
A) Service-Based Work
As services are completed on-site:
B) Service Issues
If a service is not carried out as agreed, we may offer:
We aim to keep our website simple and easy to use.
If you need assistance, contact us and we will help via phone or email.
These Terms are governed by the laws of Western Australia, Australia.
WestCoast Carpet Cleaning is a mobile service business and does not operate a public physical location.
Explore our other cleaning services to find the right solution for your space. From carpets to upholstery and tiled areas, we provide practical services tailored to everyday needs.
Send us an email and we’ll get in touch shortly.
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